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COVID-19 | Telephone Voting Centre Inundated By Callers


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The Electoral Commission of Queensland has reminded electors that telephone voting is only available to certain people who are eligible for the service.

Queensland Electoral Commissioner, Pat Vidgen, said that the telephone voting service is experiencing unprecedented demand, and that callers should not jeopardise the availability of this service for those who most need it.

“Electors who are physically impaired, require self-isolation or are in an aged care facility who can’t vote in person, are eligible to register for telephone voting.

“Our call centre is being inundated with calls and despite a major increase in capacity, many calls are from ineligible electors which means that legitimate requests are struggling to be met.

“I implore Queenslanders to check their eligibility before phoning our call centre, so phone lines are free for eligible telephone voters.

“Anyone who has already registered to vote by telephone but has not yet called back to cast their vote should also do this as soon as possible.”

Mr Vidgen said more than 1.3 million electors had already early voted or requested a postal vote.

“Most electors are able to vote in person and I want to assure them that precautions are being taken to ensure voting is exercised quickly and safely.

“There is still plenty of time to vote in person before election day with extended early voting times from 9am to 9pm today and tomorrow, and from 9am to 6pm on Friday.

“Election day voting is from 8am to 6pm on Saturday 28 March.

“I urge all electors to get to a polling booth and have their say about the formation of their local governments.”

Mr Vidgen said all the postal votes are with Australia Post and are being sent priority post, but if ballots don’t arrive in time voters can still vote in person. All election information is at

Key dates for the 2020 Queensland local government elections:
22 February – Notice of Election
28 February – Close of electoral roll
22 February to 3 March – Candidate nominations
4 March – Ballot paper draw
16 March at 9am – Early voting commences
16 March at 7pm postal vote application close
28 March 2020 – election day