Friendlies Discount Pharmacy

Our Mission

To foster membership and service the needs of our members, primarily in pharmaceuticals and related health products and services.

Our Values

The Friendlies Discount Pharmacies actively seek to grow our membership through enhancement and innovation that will allow the provision of the most affordable products and services, which are sustainable on a long-term basis.

Exemplary Service

The Friendlies Discount Pharmacies will provide the broadest range of community pharmacy healthcare services while ensuring that each contact is an informative, precise and gratifying experience that will engender further business.

Resources and Technology

The Friendlies Discount Pharmacies will embrace and utilise technological advancements to improve our customer service and organisational efficiency while increasing employee job satisfaction. The Friendlies Discount Pharmacies will continue to invest in information technology to improve the satisfaction and shopping experience of our members.

Integrity and Honesty

The Friendlies Discount Pharmacies observe a Code of Conduct that prohibits unethical or improper practice. This Code of Conduct requires fair and honest dealings with our members and customers and provides a safe and enjoyable equal opportunity workplace for our employees.

Training and Opportunity

The Friendlies Discount Pharmacies are committed to recruiting, training, promoting and supporting outstanding staff in order to assist them to meet the primary objective of providing exceptional customer service.